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Shipping Policy
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Shipping Policy

Last updated: May 2026

1. Processing Time

Orders are processed within 2 business days (Mon–Fri, excluding holidays) after payment confirmation. Orders placed after 3:00 PM ET may be processed the next business day.

2. Shipping Carrier

We ship via UPS. Rates are calculated at checkout based on your address and order weight.

3. Estimated Delivery

Delivery estimates shown at checkout include our 2-day processing time plus UPS transit time. These are estimates and not guaranteed dates.

4. Order Tracking

You will receive a UPS tracking number by email once your order ships.

5. Delivery Issues

If your order is lost, delayed, or arrives damaged, contact us immediately at info@pikpackpackaging.com with your order number.

6. Address Accuracy

Pikpack Packaging is not responsible for orders delivered to incorrect addresses provided by the customer.

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